American-Scandinavian Foundation is Going Digital!

FAQ’s about our digital membership card.

Why are you doing this?

We hope that a digital membership card will be easier to use, and will make the whole process smoother and accessible to our members. Digital membership cards save ASF money on postage, plus time and eCort to mail physical cards. It also aligns with a Nordic ethic of environmental sustainability.
 

I am a member, when will I get a digital card?

You should have already received an email from alerts@membershipanywhere.com with a link to download your card.
 

I didn’t get an email.

Check your spam folder for an email from alerts@membershipanywhere.com. Do you have more than one email address? It will be sent to the email you used to sign up for your membership online. If you still cannot find the email, contact Melanie Hirschberg, Membership Coordinator, at melanie@amscan.org or 212-847-9716 and she will resend the link.
 

I got the email, how do I download the card?

First, open the email on your smartphone. Then click the link that says “download my card,” this will open an image of your card. At the bottom you have the option to add to Apple Wallet (for iPhone) or Google Wallet (for Android). The card will be saved to your wallet app, which you can access anytime. Save this email in case you need to download the card again, for example, if you get a new phone and it’s not transferred over.
 

I don’t want a digital card, what are my options?

If you don’t want a digital card, you can print your own card. Open the email with the card link and click on “download my card.” A new screen will appear with your membership card. Print that page, it will work the same as the digital card.
 

How do I see and receive my membership benefits?

Open the digital card in your preferred wallet. Click the three dots in the upper right corner. Select “pass details” scroll down a bit and select “member details.” If your membership level comes with tangible benefits, such as a book or gift card, click the link there and follow the directions to receive your benefits.
 

I have a dual membership, how does my spouse (or second card holder) get their card?

Forward the initial email you received to your second cardholder. They will be able to download the card in the same way that you did.
 

I changed membership levels or added a new person to my card; will it automatically update?

Yes, any changes in levels or names, along with your new expiration date will automatically update your existing card provided it is not expired. No further action is necessary, and you don’t need to download a new card. It takes 24-48 hours for changes to be reflected in your card.
 

I just renewed a membership that was lapsed for a while, do I need to download a new card?

Yes, if your membership is expired, you will receive a new email to download a new card. If you are using Apple Wallet, your expired card will probably be moved to an “expired” folder which may interfere with downloading a new card. If you experience problems with your new card, open the Apple Wallet, click the three dots in the upper right corner, select “expired cards” and delete your old card. Then download your new card. This should resolve any issues you have.
 

I still have my paper card, can I continue to use that until it expires?

Yes. You can show your paper card at the Scandinavia House Shop and Bjork Café to receive your discount.
 
If you have a question that is not addressed here, please email Melanie Hirschberg, Membership Coordinator, at melanie@amscan.org or call 212-847-9716.